Refund & cancellation policy

Because a downloaded PDF can't be returned, digital purchases are final once the file has been downloaded.

We will refund a digital purchase in full if the file is faulty or doesn't match its description (wrong voicing, missing pages, a different arrangement), if you were charged twice, or if you bought by mistake and haven't downloaded it yet. Ask within 14 days of purchase.

When a score is refunded it's removed from your library.

To cancel a book order, contact us before it's dispatched. You'll get a full refund, including shipping.

If a book arrives damaged, misprinted or isn't what you ordered, tell us within 7 days of delivery with a photo. We'll send a replacement or refund the book; we may ask you to return it, at our cost.

We can't accept returns of books in good condition once they've been delivered.

We review refund requests within 2 working days. Approved refunds go back to the original payment method through Razorpay and usually reach your account within 5 to 7 working days, depending on your bank.

To ask for a refund, use the details on our Contact page with your order number (it starts with SC-).